Agency Customer Profile
- 51,974 people benefitted from CAA services
- 24,661 households benefitted from CAA services
NOI provided service to over 12.1% of entire Service Area Population. This means that 1 in 8 people in our 27 town region were touched by NOI services.
Top 5 Towns Served in NOI Service area by percentage of Total Population Served:
- Waterbury – 38.6%
- Meriden – 22.9%
- Torrington – 10.3%
- Winchester – 7.5%
- Naugatuck – 5%
Race and Ethnicity for NOI Customers:
- 52% - Caucasian
- 43% - Hispanic
- 15% - African American
Household Breakdown
- 35% of Households had at least 1 adult working
- 21% of Households were supported by Social Security Income
- 62% of Households are living on a total household income that is less than 100% of the federal poverly level
Outcome Highlights by Service Category
Employment and Training
- 128 Youth worked in summer employment gaining work experience and job skills.
- 100 adults participated in job readiness training.
Financial Literacy and Asset Development
- 254 households used the Volunteer Income Tax Preparation (VITA) services
- 50 individulats invested in their financial security by opening a savings account
Early Childhood Programs
- 533 children enrolled in Early Childhood Education
- 100% children enrolled in NOI's Early Childhood Education programs demonstrated skills for school readiness and emergent literacy skills.
- 17 infant and toddler spots were added to the program to allow more families access to early educaiton
Housing and Shelter Services
- 198 individuals experiencing homelessness were placed in safe and temporary shelter
- 295 people obtained safe and affordable housing
- 530 people avoided eviction
- 207 people obtained safe and affordable housing
Energy Assistance
- 48, 121 individuals avoided heat utility termination through LIHEAP energy assistance
Nutrition Services
- 18,835 people obtained food assistance services.
- 748,872 meals served
Health and Well-being
- 2609 homebound people recevied home delivered meals.
- 2677 people received emergency supplies from the food pantry