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Fact Sheet

Agency Customer Profile

  • 51,821 people benefitted from CAA services
  • 23,836 households benefitted from CAA services

NOI provided service to over 12.1% of entire Service Area Population. This means that 1 in 8 people in our 27 town region were touched by NOI services.

Top 5 Towns Served in NOI Service area by percentage of Total Population Served:

  • Waterbury – 38.6%
  • Meriden – 22.9%
  • Torrington – 10.3%
  • Winchester – 7.5%
  • Naugatuck – 5%

Race and Ethnicity for NOI Customers:

  • 70% - Caucasian;
  • 20% - African American;
  • 10% - Multi-race
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Household Breakdown

  • 31% of Households had at least 1 adult working
  • 29% of Households were supported by Social Security Income
  • 31% of Households are living on a total household income that is less than 100% of the federal poverly level

 

Outcome Highlights by Service Category

Employment and Training

  • 176 Youth worked in summer employment gaining work experience and job skills.
  • 20 people were employed/trainned through the Hydroponic Center.

Financial Literacy and Asset Development

  • $672,510 in earned income, and child tax credits obtained by customers receiving tax preparation services
  • 74 people increased their savings through opening and/or maintaining IDA accounts
  • 4 people assisted in purchasing their 1st home and received matched savings in addition to homebuyer education and counseling

Early Childhood Programs

  • 399 children demonstrated skills for school readiness
  • 85 preschool age children achieving at basic grade level and are prepared for kindergarten
  • 17 infant and toddler spots were added to the program to allow more families access to early educaiton

Housing and Shelter Services

  • 239 households experiencing homelessness obtain safe temporary shelter
  • 295 people obtained safe and affordable housing
  • 463 people avoided eviction

Energy Assistance

  • 50,031 individuals avoided heat utility termination through LIHEAP energy assistance

Nutrition Services

  • 18,835 people obtained food assistance services.
  • 748,872 meals served

Health and Well-being

  • 2000 homebound people recevied home delivered meals.
  • 2425 people received emergency supplies from the food pantry